Chris Cammack, 15 July 2019 As part of the overall work to simplify our registration process, we have been looking at the different audience types that access the Health Education England e-Learning for Healthcare (HEE e-LfH) Hub. Currently the e-LfH Hub has a diverse audience ranging from users working directly in the NHS, individuals providing social care, through to members…
Amy Ashford, 3 June 2019 We have been running a series of show and tells to provide the opportunity to showcase certain screens, process(es) and key structural and conceptual designs of the Learning Hub. Show and tells form an integral part of agile practice and are a key principle to the Government Digital Services (GDS) standards. They enable insight to…
Richard Price, 3 May 2019 Taxonomies are the words which describe the relationship between objects in the world around us. In many respects, you could consider them our superpower! Without these taxonomies, the search and interoperability between systems we take for granted on our phones, tablets and laptops, simply wouldn’t work. This hidden layer of language is known as the…
Amy Ashford, 1 March 2019 During the one-to-one engagement sessions with stakeholders we have been offering support for stakeholders on how they can gather user stories from their user base. User stories are a tool used in agile project methodology to capture product requirements to ensure we are building a service which meets users’ needs. These short, simple descriptions help…
Jane Banner, 25 February 2019 The Health Education England e-Learning for Healthcare (HEE e-LfH) Hub is a bespoke learning management system that has successfully delivered e-learning content to hundreds of thousands of users across the NHS, social care sector and beyond. The e-LfH Hub is developed and maintained by e-LfH’s technical team, who are part of HEE’s Technology Enhanced Learning…
Scott Mountifield, 21 February 2019 As a result of development on the HEE Learning Solution gaining speed, we’re now, more so than ever, looking for potential volunteers to help out on user research. Ensuring that users are at the heart of the design process is key, and for this to happen we need to keep engaging users on a regular…
Martin Sinclair, 18 February 2019 As Programme Lead for e-LfH and Product Owner of the Learning Solution, I was lucky enough to attend the Learning Technologies Conference and Exhibition at London’s Excel arena last month. It is important for us as a team to be aware of developments in the industry, as there may be lessons that we can learn…
Richard Brunton, 15 February 2019 Health Education England’s (HEE) Learning Solution is being developed following the Government Digital Service (GDS). The GDS have a standard, a proven and effective way of designing, developing and producing online services that has been seen time and again through the Government’s own sites, and we’ve adopted that approach. You can read more about that…
Scott Mountifield, 6 February 2019 The design and development of HEE’s new Learning Solution is well underway, and as a result, a new user research programme has begun and is looking for volunteers to help shape and inform the design and development of this exciting project. It’s essential that the development of the Learning Solution is user-centred, at every stage,…
Amy Ashford, 30 January 2019 Building and maintaining relationships with our key stakeholders throughout the life cycle of the Learning Solution project is crucial. As the development of the private beta solution intensifies, regular dialogue with our partnering stakeholders becomes critical to ensure the user community is at the heart and design of the solution. We are continuing to engage…
Victoria Winlow, 9 January 2019 The Discovery research carried out at the end of 2016, which followed Government Digital Service (GDS) best practice and guidelines, investigated the way in which individuals working in health and care use technology to learn in their daily practice. Through thorough research including desk studies, focus groups, stakeholder events, workshops and surveys, the TEL Programme…
Richard Price, 18 December 2018 In the summer of 2015, Her Majesty Queen Elizabeth II had just become the longest reigning monarch after spending more than 63 years on the throne, Adele’s “Hello” had just spent its eighteenth week in the top 40 chart and the dinosaurs were making a comeback in the first of the new blockbuster Jurassic World…
