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Author: Scott Mountifield

User Researcher
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User research packs available

Avatar photo Scott Mountifield, 21 February 2020

User research is fundamental to the development of the Learning Hub to helps us understand what users need from the new platform.   Our user research approach sees genuine, future users of the Learning Hub input into how it is designed and developed to meet their needs. Everything we do has to be with the audience…

Usability testing to start next month

Avatar photo Scott Mountifield, 20 December 2019

Having carried out several months of valuable user research, based around core user journeys and design, the Learning Hub Service Team is about to embark on the next exciting phase of the development cycle. Starting in January 2020, the team will be running the first usability testing sessions, where stakeholders and users from the 1000+…

User-research

User research – integral to development cycle

Avatar photo Scott Mountifield, 30 September 2019

Keeping to the ‘user centric’ ethos of the Learning Hub is crucial for our design and development teams and that’s why our user research team has been busy over the last couple of months; sharing prototype screens with users, and ensuring that we hold firm to our promise of delivering a Learning Hub that everyone…

Potential of simple, quick fire questionnaires to supplement sprinting and release process

Avatar photo Scott Mountifield, 21 February 2019

As a result of development on the HEE Learning Solution gaining speed, we’re now, more so than ever, looking for potential volunteers to help out on user research. Ensuring that users are at the heart of the design process is key, and for this to happen we need to keep engaging users on a regular…

New questionnaire, requiring new volunteers to assist

Avatar photo Scott Mountifield, 6 February 2019

The design and development of HEE’s new Learning Solution is well underway, and as a result, a new user research programme has begun and is looking for volunteers to help shape and inform the design and development of this exciting project. It’s essential that the development of the Learning Solution is user-centred, at every stage,…

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