Designing digital products requires two key ingredients, data and user testing. There’s a lot of buzz around data-driven design, but we believe using the term ‘data-driven’ in relation to product design doesn’t adequately describe the balance of elements required to create successful product features. We prefer to use the term ‘data-informed’. Fortunately we are very…

The Learning Hub is being developed using agile project methodology in line with the Government Digital Service’s (GDS) service manual; the core principles that a digital programme within the public sector must follow and adhere to.  There are four project phases: discovery (scoping/research phase); alpha (prototyping); private and public beta (building the real platform, from…

User research is fundamental to the development of the Learning Hub to helps us understand what users need from the new platform.   Our user research approach sees genuine, future users of the Learning Hub input into how it is designed and developed to meet their needs. Everything we do has to be with the audience…

The Learning Hub team is making significant progress on the technical requirements for the platform’s functionality and is preparing for the migration of national systems.  The NHS eLearning Repository will be one of the first national systems to migrate to the Learning Hub for the public beta launch. In readiness for the migration, the Learning…

As the development of the Learning Hub’s private beta environment progresses the team is continuing to engage with stakeholders to focus on identifying and collating those resources to be contributed to the Learning Hub for the public beta release.  Access to the public beta environment is scheduled for May 2020 when learners will have access…

Having carried out several months of valuable user research, based around core user journeys and design, the Learning Hub Service Team is about to embark on the next exciting phase of the development cycle. Starting in January 2020, the team will be running the first usability testing sessions, where stakeholders and users from the 1000+…

Following the Learning Hub’s Service Team meeting with NHSX to share and gather feedback on some of the work completed to date, the team has been working on mapping the user journeys across the system.  The team has also been documenting how the work in the Private Beta phase is a logical transition from the…

The Learning Hub will be a powerful new digital platform that will provide easy access to a wide range of education and training resources for the health and care workforce.  It is being developed by Health Education England’s (HEE) national Technology Enhanced Learning (TEL) Programme. The Learning Hub’s Service Team is making significant progress on…

James Freed, HEE’s CIO, looks at how the Learning Hub could change learning across the workforce I’m Chief Information Officer at Health Education England (HEE) and also Deputy Senior Responsible Owner (SRO) for a workforce transformation programme called Building a digital ready workforce (BDRW). In both roles I have a responsibility to foster a culture…

This is the third in a series of blog posts about my experience attending the Government Digital Service (GDS) Sprint 19 event in October 2019.  Read “the beginning” and “the middle” blogs which are dated 6 and 25 October 2019 respectively. A great day was rounded off by an empowering all-female, senior leader line-up talking…

This is the second in a series of blog posts about my experience attending the Government Digital Service (GDS) Sprint 19 event in October 2019.  Read “the beginning” blog which is dated 6 October 2019 In the afternoon there was a variety of breakout sessions on offer. I attended sessions on diversity and inclusion and…