The Learning Hub will be a powerful new digital platform that will provide easy access to a wide range of education and training resources for the health and care workforce. It is being developed by Health Education England’s (HEE) national Technology Enhanced Learning (TEL) Programme.
Earlier this month some of the Learning Hub’s service team met with colleagues from NHSx to provide an update on the project and to get feedback on the work done so far. By explaining the journey the Learning Hub has taken so far and how key decisions were made, the NHSx team was able to further understand the product and provide us with specific, useful feedback that will feed into future work. The team felt it was important to discuss things that had been tried but didn’t work, lessons that had been learned from user research and how the design and development had been iterated based on users’ requirements. The meeting was also an opportunity to ask questions around the Digital Service Standard which the project will be assessed against at the end of the private beta phase.
The service team was asked about the approach being taken with user research and the gender split of participants. The team was also asked to explain why the features in the Minimum Viable Product (MVP) within private beta were selected and how user journeys have been prioritised.
From feedback received on the day, the team is now working on:
- Developing a user journey map to show personas and what their journeys look like in the Learning Hub
- Evidencing how the system map and structure of the site has been designed.
Victoria Winlow, the Learning Hub’s Product Owner, said: “Overall, NHSx were pleased with what they saw; it was an extremely helpful session and we greatly appreciate their support.”