TEL News

  • News
  • Blog
  • User Experience Research
  • Resources
TEL blog
TEL blog

Six steps to sharing and collaboration success?

Avatar photo
telblogmin, 2 October 2017

This is the second in our series of blog posts on the way we have tested our assumptions around a national learning solution for health and care employees.

At the first, of two, Health Education England learning technology ‘Ideathon’ users from across the UK were gathered to test a number of concepts to understand how a proposed learning solution might operate.

The Discovery phase of our work identified a number of ways in which learners might want to interact with learning in the future. The purpose of this ‘Ideathon’ was to test some of the hypotheses identified during our Discovery phase so that we know what we’re building is the right solution.

This ‘Ideathon’ tested six concepts during the course of the day with exercises designed to identify solutions to the most pressing concerns and riskiest assumptions.

 

Activity 1 – Most important information on a page

Which information do you consider to be most important and least important on a webpage? This was the question asked of our participants to understand their behaviours and priorities. Printed versions of website wireframes showing learning resource records were annotated by participants to identify those items which were critical to the resource meeting their needs.

This exercise was coupled with an activity that explored how users would find information and what criteria they might use to search. Everyone agreed that the work of Google on search was exemplary so should be emulated, where possible.

1

Activity 2: Reviewing and rating pages

In the second exercise, participants were asked to consider the various ways in which products and services are reviewed on the internet, such as using simple star ratings, or more comprehensive written reviews.

There was a discussion about the virtues of various methods which were recorded and will be used to design an interface which satisfies the needs of all the users.

 

Exercise 3 Searching for resources

Searching for and finding the right learning resources on the learning solution will be very important and as there may be many search results, it’s important to only display key information to help learners make the right choice. But what is that key information?

In this exercise, participants were presented with information on a learning resource and asked to remove all non-essential information for the search results page.

2

Exercise 4: What motivates users to share?

In this short exercise, individuals were asked to consider a series of statements on sharing from different personas. They were asked to consider how true or how likely the statements were so that accurate personas and motivations for sharing could be determined.

3

Activity 5 – Stakeholders, personas and collaboration

No technology planning session would be complete without copious sticky notes and this event was no exception. However, these were post-its with a purpose!

Participants were asked to identify different stakeholder groups and their individual needs and then asked to identify how they might collaborate with each other.

The result was a complex but comprehensive set of post-its that told the story of how a user might navigate this complex journey.

4

Activity 6 – Ranking comments

The final activity of the day involved ranking questions and answers on a website in a similar manner to websites like stack overflow. Participants explored how collaboration might work on a practical basis using upvotes, downvotes and discussion threads.

This is the second in our series of blog posts on the way we have tested our assumptions around a national learning solution for health and care employees.

At the first, of two, Health Education England learning technology ‘Ideathon’ users from across the UK were gathered to test a number of concepts to understand how a proposed learning solution might operate.

The Discovery phase of our work identified a number of ways in which learners might want to interact with learning in the future. The purpose of this ‘Ideathon’ was to test some of the hypotheses identified during our Discovery phase so that we know what we’re building is the right solution.

This ‘Ideathon’ tested six concepts during the course of the day with exercises designed to identify solutions to the most pressing concerns and riskiest assumptions.

 

  • share 
  • share 
  • share 
  • RSS feed 

Recent Posts

  • Did you know….. there have been updates to Digital Learning Solutions that affect Centre Managers and Administrators?
  • The Pathology Portal receives high commendation at the HSJ Digital Awards
  • “Did you know”… you can access some courses on FutureLearn for free?
  • Content on the NHS Learning Hub available to even more users
  • Did you know? …. You can join our DLS user research panel

Categories

  • Alpha Prototype (3)
  • Blog (32)
  • DEMEC 2015 (3)
  • Digital Literacy (7)
  • Discovery (1)
  • Education (5)
  • Events (3)
  • Hackathon (4)
  • Horizon Scanning (2)
  • Learning Hub (104)
  • News (30)
  • NHS (7)
  • Online Learning Solution (2)
  • Programmes (6)
  • Resources (2)
  • Taxonomies (2)
  • TEL Learning Hub (87)
  • Uncategorized (19)
  • User Research (1)
  • Web services (1)

Archives

  • July 2024 (2)
  • February 2024 (1)
  • January 2024 (2)
  • December 2023 (2)
  • October 2023 (2)
  • September 2023 (2)
  • August 2023 (2)
  • July 2023 (4)
  • June 2023 (2)
  • May 2023 (1)
  • April 2023 (1)
  • March 2023 (1)
  • January 2023 (1)
  • December 2022 (2)
  • November 2022 (1)
  • October 2022 (4)
  • September 2022 (1)
  • August 2022 (4)
  • July 2022 (2)
  • June 2022 (1)
  • March 2022 (1)
  • January 2022 (2)
  • December 2021 (1)
  • November 2021 (1)
  • October 2021 (2)
  • July 2021 (5)
  • June 2021 (3)
  • April 2021 (2)
  • March 2021 (3)
  • February 2021 (4)
  • January 2021 (3)
  • December 2020 (4)
  • November 2020 (4)
  • October 2020 (4)
  • September 2020 (4)
  • August 2020 (5)
  • July 2020 (5)
  • June 2020 (5)
  • May 2020 (4)
  • March 2020 (1)
  • February 2020 (4)
  • January 2020 (1)
  • December 2019 (2)
  • November 2019 (2)
  • October 2019 (4)
  • September 2019 (2)
  • August 2019 (1)
  • July 2019 (4)
  • June 2019 (1)
  • May 2019 (1)
  • March 2019 (1)
  • February 2019 (5)
  • January 2019 (2)
  • December 2018 (7)
  • February 2018 (1)
  • October 2017 (5)
  • September 2017 (2)
  • August 2017 (1)
  • July 2017 (1)
  • June 2017 (1)
  • March 2017 (3)
  • November 2015 (26)
©2025 TEL blog
  • Privacy Notice