TEL Blog

  • Home
  • Learning Hub
  • Online Learning Solution
  • User research
  • Resources
HEE-logo
HEE-logo
article-default-image

Mapping user journeys and the transition from Alpha to Private Beta

Victoria Winlow, 19 December 2019

Product Owner

Following the Learning Hub’s Service Team meeting with NHSX to share and gather feedback on some of the work completed to date, the team has been working on mapping the user journeys across the system.  The team has also been documenting how the work in the Private Beta phase is a logical transition from the work that was completed during the Alpha phase. 

To maximise the value for users, by ensuring the Minimal Viable Product (MVP) delivers the core functions well, the plan has been slightly refocused. 

The user research and analysis of development options for the forum functionality is still being carried out in the Private Beta phase, however the design and development of forums will be done in the Public Beta phase. Forums is a huge area of work and more time is required to ensure the development option that best meets our users’ current and future needs is selected.

Enhancements to the MVP include beginning the work to structure content within the system and the ability to rate content. Content structure must be implemented, and built upon, as it impacts many areas across the system including search, resource display, reporting, contribution of content etc. Stakeholders also need this to be in place so that content can be correctly added, or migrated across from other systems, to the Learning Hub. Rating of content is a logical inclusion both from the work undertaken in Alpha, where we carried out a lot of research on this, and the scoped work being completed in this phase.

The Learning Hub’s Service Team is continuing to make significant progress on the technical requirements for the platform’s functionality for the Beta launch, in May 2020.

For more information about the Learning Hub follow us on Twitter: @HEE_TEL, email: tel@hee.nhs.uk or visit: www.hee.nhs.uk/tel.

  • tweet 
  • share 
  • share 
  • RSS feed 
  • share 

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recent Posts

  • The Learning Hub – resources to support the management of the tracheostomy in COVID-19 patients
  • The Learning Hub – Resources to support healthcare professionals address the challenge of diagnosing lung cancer during the COVID-19 pandemic
  • The Learning Hub – COVID-19 resources for educators supporting return to practice
  • The Learning Hub – Support for returning to practice – COVID-19
  • A guide to compassionate care and communication during the pandemic now available

Categories

  • Alpha Prototype (3)
  • DEMEC 2015 (3)
  • Digital Literacy (7)
  • Discovery (1)
  • Education (4)
  • Events (3)
  • Hackathon (4)
  • Horizon Scanning (2)
  • Learning Hub (70)
  • NHS (4)
  • Online Learning Solution (2)
  • Programmes (2)
  • Taxonomies (2)
  • TEL Learning Hub (62)
  • Uncategorized (19)
  • Web services (1)

Archives

  • February 2021 (4)
  • January 2021 (3)
  • December 2020 (4)
  • November 2020 (4)
  • October 2020 (4)
  • September 2020 (4)
  • August 2020 (5)
  • July 2020 (5)
  • June 2020 (5)
  • May 2020 (4)
  • March 2020 (1)
  • February 2020 (4)
  • January 2020 (1)
  • December 2019 (2)
  • November 2019 (2)
  • October 2019 (4)
  • September 2019 (2)
  • August 2019 (1)
  • July 2019 (4)
  • June 2019 (1)
  • May 2019 (1)
  • March 2019 (1)
  • February 2019 (5)
  • January 2019 (2)
  • December 2018 (7)
  • February 2018 (1)
  • October 2017 (5)
  • September 2017 (2)
  • August 2017 (1)
  • July 2017 (1)
  • June 2017 (1)
  • March 2017 (3)
  • November 2015 (26)
©2021 TEL BLOG
  • HEE Privacy Notice